Privacy Policy
How Atlas Aircon collects, uses, and safeguards your information.
1. Information We Collect
When you book a service, request an emergency dispatch, or contact us via our website, WhatsApp, or phone, we collect basic contact details including your name, phone number, address, and equipment service requirements.
2. How We Use Your Information
Your information is used solely to dispatch our HVAC technicians to your premises, provide technical diagnostics, generate accurate billing and AMC contracts, and follow up regarding warranty support. We never sell, rent, or trade your personal information to third-party marketing companies.
3. Communication via WhatsApp & Phone
By submitting your phone number or messaging us via WhatsApp, you consent to receive direct communications regarding technician arrival time, spare parts pricing, diagnostic reports, and service invoices.
4. Data Security
We employ industry-standard operational and digital safeguards to keep your contact information secure. Our website does not store sensitive payment card details directly.
5. Contact Us
If you have any questions regarding our privacy practices, you can contact us at:
- Email: atlasaircon1@gmail.com
- Phone: +91 97272 57141
- Address: Payal Complex, 27, Opp. M.S. University, Sarod, Sayajiganj, Vadodara — 390005